How Our Couch Removal Process Works

The complete process typically takes 30-60 minutes from arrival to completion. This includes assessment, removal, loading, and cleanup. Larger or more complex removals may take up to 90 minutes.

Yes, we require someone 18+ to be present to authorize the service, provide access, and sign completion documents. However, you don't need to help with the physical removal - our team handles everything.

Our experienced team can disassemble most couches for easier removal. We carry tools for safe disassembly and will reassemble if needed for donation. This service is included in complex removal situations.

We assess couches based on condition, cleanliness, and structural integrity. Couches without stains, odors, or damage are typically suitable for donation. We work with local charities that have specific acceptance criteria.

We have a 99% on-time rate, but if weather or emergencies prevent service, we'll contact you immediately to reschedule at no extra charge. We also offer priority rebooking for any inconvenience.

Yes! Same-day service is available in most areas when you book before 2 PM. Emergency same-day service is available 24/7 for urgent situations with a small additional fee.

We accept cash, all major credit cards, debit cards, and digital payments (Apple Pay, Google Pay). Payment is due upon service completion, and we provide detailed receipts.

Absolutely! Our couch removal service is fully licensed and insured. We carry comprehensive liability insurance to protect your property during the removal process.